Protecting God's Children for Adults
What if You Report Abuse and Nothing Happens?-Part 2

What's next if you think the state mishandled or ignored a complaint?

Sometimes, well-meaning adults report suspected child sexual abuse to the proper authorities &ldots;and, nothing happens. For a moment, place yourself in the following circumstances:

Until you were faced with the responsibility to make the report, you didn't realize that picking up the phone to report suspected abuse would be so difficult. It took courage to speak up-and you did it! The problem is that you reported the suspected abuse but nothing happened-or so it seems. Perhaps the intake worker told you the information you had was not sufficient for an investigation. Or, maybe you were waiting for someone to intervene to protect the child, and it never happened. You become disillusioned and discouraged and you wondered, "Why did I even bother?"

According to the Five-Step Plan to Protect God's Children, "Communicating our concerns is perhaps the most difficult of the five steps&ldots;" A lack of communication can lead to a number of problems. Frustration and annoyance are common among child advocates in the community. When a report of child abuse appears to go unnoticed by state officials, we sometimes wonder whether reporting makes any difference. However, if we allow our disillusionment with the system to impact our willingness to report, our disappointment and frustration gets in the way of our commitment to keep children safe.

So, what can we do when state child protection service workers take no action and children are left in vulnerable and unsafe situations? There are no easy answers to this question. Taking the issue beyond the initial reporting stages can be challenging. It requires that those who are committed to the safety and well-being of children venture further outside their own comfort zone to assure that the complaint is heard and investigated.

Any adult who feels that a report of alleged abuse was not properly investigated after the initial report may request to speak to the supervisor of the intake worker, to the caseworker assigned to the investigation, or to the caseworker's supervisor. Just as in the video, A Plan to Protect God's Children™, one way to address issues that give rise to concern is to bring them to the attention of the person involved or to that person's supervisor. Forwarding these issues to a supervisor or caseworker can provide the catalyst necessary for a full investigation.

If, however, after talking with the supervisor or caseworker you are still not satisfied with the results achieved, take your concerns to the State Liaison Officer (SLO) for child abuse. Every state has employees who are responsible for assuring that the state agency complies with state policies and laws regarding the investigation of suspected child sexual abuse. These employees are also responsible for ensuring full enforcement of the policies and laws governing the prosecution of child molesters and the resolution of custody issues. A list of SLOs for each state can be accessed online at www.acf.dhhs.gov/programs/cb/publications/slo.htm.

Adults should also remember that one simple number could call immediate attention to the situation. Call 911 any time you have a concern for the well-being of a child. Police intervention may be the best way to assure the safety of a child. Don't be afraid to make that call-a child's health and safety may depend on your courage.

When the system works, and it often does, children are protected and intervention services are provided to families to assure they get the help they need to deal with the situation that gave rise to the allegations. When the system fails, children sometimes die. It is crucial that caring adults be relentless in their efforts to report abuse and to assure that proper, full investigations are conducted and appropriate actions are taken.

There is a saying, "When the going gets tough, the tough get going." Vulnerable, at-risk children are counting on us to be "tough" for them-"tough" when others give up-"tough" when it seems that even the appropriate state agency doesn't care-"tough" when doors close and it takes more time and effort than expected to persevere. Sometimes, tough simply means never, never, never abandoning your roll and responsibility in helping to protect an at-risk child.

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